Why Buy From Us

At Amber Stairlifts all of the products in our range of stairlifts are specifically selected to help our customers enjoy their independence. We have an extensive range of stylish straight and curved, indoor and outdoor stairlifts to fit your home and your life.

Sit back, relax and read through our website showing you our stairlifts and how easy a stairlift is to operate. Read answers to some of the most common questions and concerns about stairlifts. Any questions? If you want to know more about how the stairlift works or talk through your specific requirements, our dedicated team are on hand to answer any questions. No question is too big or too small

Here at Amber Stairlifts we make stylish stairlifts to fit your home and your life. The next step will be to arrange a free no obligation consultation. We will arrange for one of our Technical Surveyors to visit your home at a time to suit youand he will conduct a user assessment and discuss your requirements, measure your staircase, explain all our product options and give recommendations on which stairlift is most suitable for you. You will be given a written, no obligation quotation. The assessment is non-intrusive and whilst it is preferable that this is conducted in advance, the non-availability of the user will not prevent the supply of a stairlift so long as someone will undertake to provide the information on the user’s behalf

If you decide to place an order we will arrange a convenient time with you for your stairlift to be installed. Your stairlift arrives from the factory ready made to fit your staircase. Will also give a full demonstration on how to use your stairlift safely so you are fully confident and comfortable using the lift. Customers will also receive further information on our warranties and customer care. Congratulations – in just three simple steps you can start to enjoy your entire home again.

Our commitment to after sales care is second to none and if, at any time you have any queries or problems our team are waiting to assist in any way we possibly can.

To ensure your piece of mind our surveyors and engineers will only call at your home at a pre-appointed time, scheduled to suit you. You will be kept informed throughout the decision-making and buying processes, and our expert mobility advisors are on hand to assist if you have any concerns or Questions.

We know how important your stairlift is to your independence and we place special value on our aftersales care. Amber Stairlifts offer a full maintenance programme. This will make sure that your stairlift delivers outstanding service year in and year out. In the unlikely event of a breakdown, a local engineer will be with you within 24 hours. Our support team are available 24 hours a day, every day of the year.

Your new stairlift will be fitted to your staircase, not your wall so in most cases the answer will be no. In some instances you may need to have a handrail moved or a window sill reduced in order to avoid clashes with your new stairlift so in some cases some minor redecoration may be needed after the lift is installed.

The complexity of your stairlift will determine how long it takes to fit your lift. However most lifts will only take between two to four hours to install.

There’s no need to worry. Your stairlift is operated by batteries, these re-charge when your stairlift is left on a charge point. This means your stairlift will continue to work if the power supply is interrupted for a limited number of trips.

Audible and visual signals will alert you that your lift is not on a charge point. The power supply to the stairlift should remain switched on at all times. If the stairlift batteries are allowed to go completely flat they may need to be replaced.

Your stairlift comes with a 12 month warranty for all parts and labour so in the unlikely event of a breakdown our support team are available 24 hours per day, 365 day per year.